Deficiency Records for River Oaks Healthcare Center
Updated as of January 01, 2017
This is not the most recent data for River Oaks Healthcare Center. For the most recent information, click here.
A list of the most recent deficiencies for River Oaks Healthcare Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.
Deficiency | Type of Deficiency | Deficiency Date | Date Corrected | Resulted from a Complaint? |
---|---|---|---|---|
Keep residents' personal and medical records private and confidential. | Health | 2016-04-28 | 2016-06-06 | Y |
Keep residents' personal and medical records private and confidential. | Health | 2016-04-28 | 2016-06-06 | Y |
Keep residents' personal and medical records private and confidential. | Health | 2016-04-28 | 2016-06-06 | Y |
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Health | 2016-03-09 | 2016-05-03 | Y |
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Health | 2016-03-09 | 2016-05-03 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2016-03-09 | 2016-05-03 | Y |
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Health | 2016-03-09 | 2016-05-03 | Y |
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Health | 2016-03-09 | 2016-05-03 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2016-03-09 | 2016-05-03 | Y |
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Health | 2016-03-09 | 2016-05-03 | Y |
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Health | 2016-03-09 | 2016-05-03 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2016-03-09 | 2016-05-03 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2016-04-28 | 2016-04-28 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2016-04-28 | 2016-04-28 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2016-04-28 | 2016-04-28 | Y |
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2015-09-10 | 2015-10-29 | N |
Store, cook, and serve food in a safe and clean way. | Health | 2015-09-10 | 2015-10-29 | N |
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2015-09-10 | 2015-10-29 | N |
Store, cook, and serve food in a safe and clean way. | Health | 2015-09-10 | 2015-10-29 | N |
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2015-09-10 | 2015-10-29 | N |
Store, cook, and serve food in a safe and clean way. | Health | 2015-09-10 | 2015-10-29 | N |
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Health | 2015-05-01 | 2015-06-09 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2015-05-01 | 2015-06-09 | Y |
Make sure that doctors visit residents regularly, as required. | Health | 2015-05-01 | 2015-06-09 | Y |
Give or get x-rays and other tests in a timely manner to meet the needs of residents. | Health | 2015-05-01 | 2015-06-09 | Y |
Keep accurate, complete and organized clinical records on each resident that meet professional standards. | Health | 2015-05-01 | 2015-06-09 | Y |
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Health | 2015-05-01 | 2015-06-09 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2015-05-01 | 2015-06-09 | Y |
Make sure that doctors visit residents regularly, as required. | Health | 2015-05-01 | 2015-06-09 | Y |
Give or get x-rays and other tests in a timely manner to meet the needs of residents. | Health | 2015-05-01 | 2015-06-09 | Y |
Keep accurate, complete and organized clinical records on each resident that meet professional standards. | Health | 2015-05-01 | 2015-06-09 | Y |
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Health | 2015-05-01 | 2015-06-09 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2015-05-01 | 2015-06-09 | Y |
Make sure that doctors visit residents regularly, as required. | Health | 2015-05-01 | 2015-06-09 | Y |
Give or get x-rays and other tests in a timely manner to meet the needs of residents. | Health | 2015-05-01 | 2015-06-09 | Y |
Keep accurate, complete and organized clinical records on each resident that meet professional standards. | Health | 2015-05-01 | 2015-06-09 | Y |
Have enough nurses to care for every resident in a way that maximizes the resident's well being. | Health | 2014-10-16 | 2014-12-03 | Y |
Post nurse staffing information/data on a daily basis. | Health | 2014-10-16 | 2014-12-03 | Y |
Have enough nurses to care for every resident in a way that maximizes the resident's well being. | Health | 2014-10-16 | 2014-12-03 | Y |
Post nurse staffing information/data on a daily basis. | Health | 2014-10-16 | 2014-12-03 | Y |
Have enough nurses to care for every resident in a way that maximizes the resident's well being. | Health | 2014-10-16 | 2014-12-03 | Y |
Post nurse staffing information/data on a daily basis. | Health | 2014-10-16 | 2014-12-03 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2014-07-23 | 2014-09-03 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2014-07-23 | 2014-09-03 | Y |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2014-07-23 | 2014-09-03 | Y |
Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident . | Health | 2014-01-24 | 2014-05-12 | N |
Operate and provide services according to Federal, State, and local laws and professional standards. | Health | 2014-01-24 | 2014-05-12 | N |
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility | Health | 2014-01-24 | 2014-05-12 | N |
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. | Health | 2014-01-24 | 2014-05-12 | N |
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Health | 2014-01-24 | 2014-05-12 | Y |
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. | Health | 2014-01-24 | 2014-05-12 | Y |
Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident . | Health | 2014-01-24 | 2014-05-12 | N |
Operate and provide services according to Federal, State, and local laws and professional standards. | Health | 2014-01-24 | 2014-05-12 | N |
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility | Health | 2014-01-24 | 2014-05-12 | N |
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. | Health | 2014-01-24 | 2014-05-12 | N |
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Health | 2014-01-24 | 2014-05-12 | Y |
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. | Health | 2014-01-24 | 2014-05-12 | Y |
Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident . | Health | 2014-01-24 | 2014-05-12 | N |
Operate and provide services according to Federal, State, and local laws and professional standards. | Health | 2014-01-24 | 2014-05-12 | N |
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility | Health | 2014-01-24 | 2014-05-12 | N |
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. | Health | 2014-01-24 | 2014-05-12 | N |
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. | Health | 2014-01-24 | 2014-05-12 | Y |
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. | Health | 2014-01-24 | 2014-05-12 | Y |
Ensure that residents are fully informed and understand their health status, care and treatments. | Health | 2014-01-24 | 2014-04-03 | N |
Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives. | Health | 2014-01-24 | 2014-04-03 | N |
Try to resolve each resident's complaints quickly. | Health | 2014-01-24 | 2014-04-03 | N |
Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care. | Health | 2014-01-24 | 2014-04-03 | N |
Listen to the resident groups and act on their complaints and suggestions that affect resident care and life. | Health | 2014-01-24 | 2014-04-03 | N |
Give notice to the resident before a room or roommate change. | Health | 2014-01-24 | 2014-04-03 | N |
Conduct initial and periodic assessments of each resident's functional capacity. | Health | 2014-01-24 | 2014-04-03 | N |
Ensure each resident receives an accurate assessment by a qualified health professional. | Health | 2014-01-24 | 2014-04-03 | N |
Provide care by qualified persons according to each resident's written plan of care. | Health | 2014-01-24 | 2014-04-03 | N |
Store, cook, and serve food in a safe and clean way. | Health | 2014-01-24 | 2014-04-03 | N |
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. | Health | 2014-01-24 | 2014-04-03 | N |
Have a program that investigates, controls and keeps infection from spreading. | Health | 2014-01-24 | 2014-04-03 | N |
Make sure that a working call system is available in each resident's room or bathroom and bathing area. | Health | 2014-01-24 | 2014-04-03 | N |
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Health | 2014-01-24 | 2014-04-03 | N |
1) Receive registry verification that a nurse aide has met the required training and skills that the State requires; and 2) ensure nurse aides receive the required retraining after 24 months if nursing related services were not provided for monetary compe | Health | 2014-01-24 | 2014-04-03 | N |
Ensure laboratory services, blood blanks and transfusion services provided on site meet requirements for certified laboratories; or have an agreement to obtain services from an offsite laboratory, that meets the same requirements. | Health | 2014-01-24 | 2014-04-03 | N |
Give or get x-rays and other tests in a timely manner to meet the needs of residents. | Health | 2014-01-24 | 2014-04-03 | N |
Give or get x-rays or tests only when they are ordered by the attending physician. | Health | 2014-01-24 | 2014-04-03 | N |
Keep accurate, complete and organized clinical records on each resident that meet professional standards. | Health | 2014-01-24 | 2014-04-03 | N |
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2014-01-24 | 2014-04-03 | Y |
Ensure that residents are fully informed and understand their health status, care and treatments. | Health | 2014-01-24 | 2014-04-03 | N |
Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives. | Health | 2014-01-24 | 2014-04-03 | N |
Try to resolve each resident's complaints quickly. | Health | 2014-01-24 | 2014-04-03 | N |
Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care. | Health | 2014-01-24 | 2014-04-03 | N |
Listen to the resident groups and act on their complaints and suggestions that affect resident care and life. | Health | 2014-01-24 | 2014-04-03 | N |
Give notice to the resident before a room or roommate change. | Health | 2014-01-24 | 2014-04-03 | N |
Conduct initial and periodic assessments of each resident's functional capacity. | Health | 2014-01-24 | 2014-04-03 | N |
Ensure each resident receives an accurate assessment by a qualified health professional. | Health | 2014-01-24 | 2014-04-03 | N |
Provide care by qualified persons according to each resident's written plan of care. | Health | 2014-01-24 | 2014-04-03 | N |
Store, cook, and serve food in a safe and clean way. | Health | 2014-01-24 | 2014-04-03 | N |
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. | Health | 2014-01-24 | 2014-04-03 | N |
Have a program that investigates, controls and keeps infection from spreading. | Health | 2014-01-24 | 2014-04-03 | N |
Make sure that a working call system is available in each resident's room or bathroom and bathing area. | Health | 2014-01-24 | 2014-04-03 | N |
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Health | 2014-01-24 | 2014-04-03 | N |
1) Receive registry verification that a nurse aide has met the required training and skills that the State requires; and 2) ensure nurse aides receive the required retraining after 24 months if nursing related services were not provided for monetary compe | Health | 2014-01-24 | 2014-04-03 | N |
Ensure laboratory services, blood blanks and transfusion services provided on site meet requirements for certified laboratories; or have an agreement to obtain services from an offsite laboratory, that meets the same requirements. | Health | 2014-01-24 | 2014-04-03 | N |
Give or get x-rays and other tests in a timely manner to meet the needs of residents. | Health | 2014-01-24 | 2014-04-03 | N |
Give or get x-rays or tests only when they are ordered by the attending physician. | Health | 2014-01-24 | 2014-04-03 | N |
Keep accurate, complete and organized clinical records on each resident that meet professional standards. | Health | 2014-01-24 | 2014-04-03 | N |
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2014-01-24 | 2014-04-03 | Y |
Ensure that residents are fully informed and understand their health status, care and treatments. | Health | 2014-01-24 | 2014-04-03 | N |
Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives. | Health | 2014-01-24 | 2014-04-03 | N |
Try to resolve each resident's complaints quickly. | Health | 2014-01-24 | 2014-04-03 | N |
Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care. | Health | 2014-01-24 | 2014-04-03 | N |
Listen to the resident groups and act on their complaints and suggestions that affect resident care and life. | Health | 2014-01-24 | 2014-04-03 | N |
Give notice to the resident before a room or roommate change. | Health | 2014-01-24 | 2014-04-03 | N |
Conduct initial and periodic assessments of each resident's functional capacity. | Health | 2014-01-24 | 2014-04-03 | N |
Ensure each resident receives an accurate assessment by a qualified health professional. | Health | 2014-01-24 | 2014-04-03 | N |
Provide care by qualified persons according to each resident's written plan of care. | Health | 2014-01-24 | 2014-04-03 | N |
Store, cook, and serve food in a safe and clean way. | Health | 2014-01-24 | 2014-04-03 | N |
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. | Health | 2014-01-24 | 2014-04-03 | N |
Have a program that investigates, controls and keeps infection from spreading. | Health | 2014-01-24 | 2014-04-03 | N |
Make sure that a working call system is available in each resident's room or bathroom and bathing area. | Health | 2014-01-24 | 2014-04-03 | N |
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Health | 2014-01-24 | 2014-04-03 | N |
1) Receive registry verification that a nurse aide has met the required training and skills that the State requires; and 2) ensure nurse aides receive the required retraining after 24 months if nursing related services were not provided for monetary compe | Health | 2014-01-24 | 2014-04-03 | N |
Ensure laboratory services, blood blanks and transfusion services provided on site meet requirements for certified laboratories; or have an agreement to obtain services from an offsite laboratory, that meets the same requirements. | Health | 2014-01-24 | 2014-04-03 | N |
Give or get x-rays and other tests in a timely manner to meet the needs of residents. | Health | 2014-01-24 | 2014-04-03 | N |
Give or get x-rays or tests only when they are ordered by the attending physician. | Health | 2014-01-24 | 2014-04-03 | N |
Keep accurate, complete and organized clinical records on each resident that meet professional standards. | Health | 2014-01-24 | 2014-04-03 | N |
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2014-01-24 | 2014-04-03 | Y |
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | Health | 2012-06-08 | 2012-08-09 | N |
Give notice to the resident before a room or roommate change. | Health | 2012-06-08 | 2012-08-09 | N |
Conduct initial and periodic assessments of each resident's functional capacity. | Health | 2012-06-08 | 2012-08-09 | N |
Ensure each resident receives an accurate assessment by a qualified health professional. | Health | 2012-06-08 | 2012-08-09 | N |
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2012-06-08 | 2012-08-09 | N |
Allow residents the right to participate in the planning or revision of care and treatment. | Health | 2012-06-08 | 2012-08-09 | N |
Provide care by qualified persons according to each resident's written plan of care. | Health | 2012-06-08 | 2012-08-09 | N |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2012-06-08 | 2012-08-09 | N |
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. | Health | 2012-06-08 | 2012-08-09 | N |
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. | Health | 2012-06-08 | 2012-08-09 | N |
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. | Health | 2012-06-08 | 2012-08-09 | N |
Provide or obtain dental services for each resident. | Health | 2012-06-08 | 2012-08-09 | N |
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. | Health | 2012-06-08 | 2012-08-09 | N |
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | Health | 2012-06-08 | 2012-08-09 | N |
Give notice to the resident before a room or roommate change. | Health | 2012-06-08 | 2012-08-09 | N |
Conduct initial and periodic assessments of each resident's functional capacity. | Health | 2012-06-08 | 2012-08-09 | N |
Ensure each resident receives an accurate assessment by a qualified health professional. | Health | 2012-06-08 | 2012-08-09 | N |
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2012-06-08 | 2012-08-09 | N |
Allow residents the right to participate in the planning or revision of care and treatment. | Health | 2012-06-08 | 2012-08-09 | N |
Provide care by qualified persons according to each resident's written plan of care. | Health | 2012-06-08 | 2012-08-09 | N |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2012-06-08 | 2012-08-09 | N |
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. | Health | 2012-06-08 | 2012-08-09 | N |
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. | Health | 2012-06-08 | 2012-08-09 | N |
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. | Health | 2012-06-08 | 2012-08-09 | N |
Provide or obtain dental services for each resident. | Health | 2012-06-08 | 2012-08-09 | N |
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. | Health | 2012-06-08 | 2012-08-09 | N |
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | Health | 2012-06-08 | 2012-08-09 | N |
Give notice to the resident before a room or roommate change. | Health | 2012-06-08 | 2012-08-09 | N |
Conduct initial and periodic assessments of each resident's functional capacity. | Health | 2012-06-08 | 2012-08-09 | N |
Ensure each resident receives an accurate assessment by a qualified health professional. | Health | 2012-06-08 | 2012-08-09 | N |
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2012-06-08 | 2012-08-09 | N |
Allow residents the right to participate in the planning or revision of care and treatment. | Health | 2012-06-08 | 2012-08-09 | N |
Provide care by qualified persons according to each resident's written plan of care. | Health | 2012-06-08 | 2012-08-09 | N |
Provide necessary care and services to maintain or improve the highest well being of each resident . | Health | 2012-06-08 | 2012-08-09 | N |
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. | Health | 2012-06-08 | 2012-08-09 | N |
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. | Health | 2012-06-08 | 2012-08-09 | N |
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. | Health | 2012-06-08 | 2012-08-09 | N |
Provide or obtain dental services for each resident. | Health | 2012-06-08 | 2012-08-09 | N |
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. | Health | 2012-06-08 | 2012-08-09 | N |